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Phuon10
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Joined: Oct 17 2008
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Topic: Phone number
Posted: Jun 02 2009 at 12:14pm
does o.g planet.. or cabal have a phone number to contact them with... i need to talk to them on the phone.. and i really hate sending out emails about my problems because it takes forever to get a reply..
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ArshesNei5
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Joined: Jan 31 2009
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Posted: Jun 02 2009 at 12:45pm
Yes they have a phone number but it's only used for billing issues at the moment. If you Google the words "OGPlanet Phone Number" you'll find it.

Retired Cabal Vet-Look it's <a href="http://tinyurl.com/38jcct">Me
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Phuon10
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Joined: Oct 17 2008
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Posted: Jun 02 2009 at 1:05pm
Thank you :)
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support057
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Joined: Nov 03 2008
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Posted: Jun 02 2009 at 3:07pm
Billing wont be able to help you with anything that's not related to billing. So if you have an in-game problem, the billing team will just tell you to send in a help desk.
I'm also going to tell you the same thing.

Send in a ticket to the Help Desk.
I'm not a GM. I'm QA. That's Quality Assurance. I don't answer your help desks, and I don't know why you were banned. So don't message me asking me why. THAT'S WHAT THE HELP DESK IS FOR.
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DiabloIIIMan
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Joined: Oct 23 2008
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Posted: Jun 02 2009 at 3:52pm
Originally posted by support057

Billing wont be able to help you with anything that's not related to billing. So if you have an in-game problem, the billing team will just tell you to send in a help desk.
I'm also going to tell you the same thing.

Send in a ticket to the Help Desk.
 
Can I call billing just to say hi and chat for a while? :3 And then maybe get forwarded to another section of the company like QA or talk to some of the GMs? :D
Leedur of FurryFandom

Every time a card works, my pants get stickier.
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support057
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Joined: Nov 03 2008
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Posted: Jun 02 2009 at 4:56pm
Originally posted by DiabloIIIMan

Originally posted by support057

Billing wont be able to help you with anything that's not related to billing. So if you have an in-game problem, the billing team will just tell you to send in a help desk.
I'm also going to tell you the same thing.

Send in a ticket to the Help Desk.
 
Can I call billing just to say hi and chat for a while? :3 And then maybe get forwarded to another section of the company like QA or talk to some of the GMs? :D


*sigh*

I'm not even gonna answer that :S
I'm not a GM. I'm QA. That's Quality Assurance. I don't answer your help desks, and I don't know why you were banned. So don't message me asking me why. THAT'S WHAT THE HELP DESK IS FOR.
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Economy
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Joined: Jun 01 2009
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Posted: Jun 02 2009 at 6:10pm
I have their HQ number for El Segundo, but I'm not about to give it out on a public forum; they wouldn't like prank calls.
IGN: Korea
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support056
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Joined: Oct 14 2008
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Posted: Jun 02 2009 at 7:16pm

I can give you 057's cell.

Yeah... see what happens when you don't call me???!!  (except that one message *shudder *)

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ArshesNei5
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Joined: Jan 31 2009
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Posted: Jun 03 2009 at 7:23am
oh do tell.

Retired Cabal Vet-Look it's <a href="http://tinyurl.com/38jcct">Me
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DJTREY
Commander
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Joined: Apr 05 2007
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Posts: 872

Posted: Jun 03 2009 at 12:06pm
:VCan I has number? I need to call about astersz <.<
Call Me
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DarkEtol
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Joined: Dec 11 2010
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Posted: Sep 25 2012 at 5:48pm
so what the number?
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