You're saying that you just obtain that new laptop? If it's completely new and you just got it, I would try installed the latest Windows Update patches.

no it was old but i got it updated drivers r good as far as i know I was playing RF on it but then my screen went black and it said tht this computer is suspect & didnt pass the genuine window test and it may be counterfeited or sumthing so my dad got the window xp disk to fix it and downloaeded alot of stuff back onto it again or sumthing via a disk

wuts a OS?

OS is ur operating system. Please fill out the form I sent you. Maybe I can help~! also, use pingtest.com or speedtest.com to check your internet connection.
This sort of error happens to be, because of my interent.

Go to start, search "updates' or"windows updates'. Also, u can right hand click on [computer] and hit properties. That iwll show a lot of info. Also, go  to my computer/computer and look at ur GB.


Edited by Artistz - Mar 24 2012 at 2:31pm

OS = Operating System (such as Windows Vista Home Premium, Windows 7 Ultimate, Linux Ubuntu, Mac OS X, UNIX) He is asking what specific operating system do you have install on the PC you play RF on. To what I have observe on the image he provided on his first post, it looks like he is using Windows XP (I do not know the current edition he is running).

To check your hardware drivers you will need to navigate to the "Device Manager" tool. There are various of ways to get there, depending on the type of operating system you are using.

For Windows XP:

>> Click on the Start button on the bottom-left corner of your taskbar.
>> Right-Click on "My Computer" and select "Manage" from the menu that appears.
>> On the Computer Management snap-in console window, locate "Device Manager" on drop-down list located on the left side, then click it once.
>> Device Manager will list all of the hardware devices that is attached and installed on your computer. You can use this to change hardware (or software) settings, view their properties, and update the drivers for them.


Edited by Settsuna - Mar 24 2012 at 2:43pm

Since your dad gave you a Windows XP disk, I'm assuming he had to reformat your computer with it, since you said after you used that Windows XP disk you had to download a lot of stuff back onto your computer. If that is the case, then I am predicting you downloaded a lot of personal programs you used before, but skipped the part of reinstalling update patches and fixes for preventative computer software maintenance.

I would suggest downloading and installing EVERYTHING from Windows Update. This may be time consuming and you may have to go through the "Download --> Install --> Restart your computer" cycle more than once. At the most part, you should keep doing this until you receive and install Service Pack 3 for Windows XP.


Edited by Settsuna - Mar 24 2012 at 5:43pm

Hmm, download windows updates/drivers manually via their site.
Also, counterfeit windows tend to have a hard time on some computers. (while playing rf)

WoW

It says "The requested lookup key" was not found in any active activation context" with the red "X" again

no my internet explorer works fine im using google chrome anyway... wuts this got to do with ogplanet not workin?

Thats weird its got internet explorer on my desktop but its not showing up on the add or remove programs list

Oh ok i sent a helpdesk ticket like on the 23rd and they havent responded yet smh.